It was very easy to unpack and set up. The delivery was quick and they even came early. With everything going on regarding COVID, the delivery people were conscientious and limited interaction with us. They only delivered the box through the door and were careful not to enter past the threshold. This bed is extremely comfortable and I have had some of the BEST sleeps since we received it only last Saturday. My SO and I sleep completely different, him on his side and me on my back so having the ability to adjust for each of us specifically has been wonderful. We even have room now for our two dogs! I think they are enjoying just as much as we are 🙂 I am still learning the app and all of the different modes, but it is very simple and easy to work. Automatic is great if you move a lot when you sleep, which I do. I have frequent hip pain and the adjustments in firmness has been a huge help. Overall, I HIGHLY recommend this bed.