My wife and I love the this bed. I have some back/shoulder issues and after finding my sweet spot I have been sleeping great. I am able to lower the shoulder pressure for side sleeping witch relieves the pain fully. I believe my shoulder is actually healing. As far as my back goes within 2 weeks my back pain is gone. My wife is one of the lucky ones. She doesn’t suffer from any body injuries or aches. We chose home delivery and setup. I was amazed at how quickly the bed was ready to go.