FAQ
ReST Smart Bed FAQs
We offer an industry-leading 10 year FULL warranty. This means we will cover 100% of the cost of any replacement components, including the shipping costs.
We are proud to offer a 90 Night In-Home Trial on a ReST Smart Bed purchase made through this website, restperformance.com. If for any reason you’re unhappy with the ReST Smart Bed before 90 days, please reach out to us at info@restperformance.com or call us at 888-588-1349.
For accepted returns under our 90 Night In-Home Trial, a one time shipping fee of $199 will be assessed.
We understand that it’s not possible for everyone to conveniently visit one of our 150 retail partners located across the country. Thus, we’re happy to offer a 90 day risk-free return policy for purchases made through our website. On top of that, we offer a 10 year full warranty. If you have more particular questions about The ReST Bed™, feel free to call our customer support line (888-588-1349), and one of our associates will be happy to help!
No, the ReST Bed has industry-standard dimensions, so it works/fits with any adjustable base, box spring, or bed frame.
A Split Top ReST Bed has a split in the head section about a third of the way down the length of the mattress. This allows for separate control of the head portion of the bed, while also preserving the “cuddle zone” in the middle of the bed. The foot of the bed can still be operated separately, but is one piece.
A Split King is two Twin XL ReST Bed’s side-by-side. The primary reason for purchasing this is if you have an adjustable base and want to have separate movement of the head and foot sections of each side of the bed.
The ReST Bed app can be found in both the Android and iOS app stores. You can use any personal Android or iOS device to download the app on and control your ReST Bed™.
Yes! We offer zero interest, no credit check financing through our friends at Splitit. You can learn more about that by clicking HERE.
Subject to local restrictions around COVID, In Home Delivery entails a two-man crew unboxing the mattress, bringing it into the bedroom, and setting it up. The whole process takes about 20 minutes. The delivery crew will call you roughly 24 hours prior to their expected arrival to schedule an exact day/time that works best for you.
Yes, they can remove your mattress for an additional, one time charge of $149. This can be added during the checkout process.
No. The ReST Bed’s pumps have their own closed WiFi system that connects directly to the tablet and does not require any additional connection to your home network. Upon connecting to the pump, you have the ability to connect your pump to you home network, but this step is entirely optional.
The mode you use and comfort settings you settle on are entirely up to you. After receiving your ReST Bed, we recommend you take some time to try each mode and find a comfort setting that feels best to you. Perhaps the best attribute of The ReST Bed is that you can change the settings and modes anytime you feel like it!
In the event of power loss, the ReST Bed will temporarily lose its ability to adjust. It will remain at the last firmness setting until the power is restored. The bed will NOT deflate however, as the air hoses require electricity to open or close. The use of a surge protector is also strongly recommended to prevent damage to the internal electronics in the pump.
If you are worried about the bed making too many adjustments because of your furry friend, we’d recommend leaving it in manual mode. Of course it’s okay! Your furry friends will get the best sleep of their lives as well. The size of your furry friend will determine how much pressure shows up on the map and thus how much of an adjustment is made (only if you have the bed set in automatic mode).
While we don’t have any retail partners in Canada (yet), we DO ship and offer White Glove Delivery. (Please note: we charge an additional $199 delivery fee, so $398 total)
No. We don’t include tablets with the purchase of a ReST Bed. The ReST Bed app is cloud based and can be downloaded on any iOS or Android device for use with the bed.
The ReST Bed is 13″ thick.
The memory foam and GelGrid™ comfort layers are each 4″ thick.
Within the GelGrid™ layer, there’s 2″ of GelGrid™ and 2″ of memory foam.
Malouf Adjustable Base FAQs
Yes. Each size features standard dimensions and will comfortably fit in a bed frame.
The Malouf E255 Adjustable Base is not returnable. Don’t worry though. It can be used with any other mattress, so you can continue to use it even if you returned your ReST Smart Bed.
This base is backed by a 10 year limited warranty. Please contact customerservice@maloufsleep.com with any warranty related questions.
Bamboo Sheet Set FAQs
Yes. It includes 2 pillowcases.
The sheets are not returnable or refundable. Because they can be used with any mattress, you can continue using them even if you decide to return your ReST Smart Bed.
White is our only available color at this time. You can visit Malouf directly at the following link to see the full color palette and to purchase separately: https://www.maloufhome.com/bedding/sheets/bamboo-sheets-by-malouf/
Yes! These are compatible with a Split Top or Split ReST Smart Bed. The proper sheet set automatically corresponds to the size and model of the ReST Smart Bed you choose at checkout.
BedJet FAQs
The BedJet 3 Climate Comfort Sleep System is a powerful sleep improvement solution with clinically proven results, that will also keep you cozy and comfortable all night long. Using patented technology, the BedJet 3 forces air through your sheets to control the temperature and moisture of your bed. It perfectly compliments the adjustable firmness of a ReST Smart Bed.
Yes. BedJet offers 60 day returns from the time it is received.
ReST GelGrid™ FAQs
Though the ReST GelGrid™ does offer a different feel than you may be accustomed to, the pattern of the Grid won’t interfere with your comfort level. In fact, the design of the GelGrid™ enhances your comfort level and improves pressure relief and back support.
The ReST GelGrid™ is ultra-durable and keeps its shape night after night, year after year. It is fully covered under our 10 year full warranty.
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