It took awhile to get used to the bed, but now we love it. Unlike Sleep Number beds with a single bladder, having the five bladders and four different zones in this bed helps you avoid the ‘hammock’ effect. The firmware seems fairly solid, but the mobile apps could use some work. Would be great to have an option to ‘freeze’ the bladder positions from automatic mode. What’s also cool is the ReST bed actualy uses a REST API, so if you’re an adventurous software dev, you could create your own app solution to work with the pump. 🙂