I want to start by saying that I worked with a very knowledgable Salesman (Daniel) at Sleep City in Lewisville Texas. I knew I wanted the bed, and he walked me through all the bells and whistles. I bought the bed and he said it could take up to 6 weeks, well it is here in 3 weeks. Upon delivery they left off the sheets… He immediately sent them out for next day delivery and he threw in mattress covers as well. He is honest, he will call you right back if needed, and I would do business with them again. The only reason that this is not 5 stars is the website is misleading offering 100% money back if you are not satisfied. The website gives the store locations, but fail to tell you that the dealers DO NOT always go by the same warranty as advertised. Just a heads up on that. I hope I love the bed.