When the bed arrived it wasn’t connecting properly to the WiFi. After several phone calls to support they were able to get it connected. However, anytime the power goes out or WiFi goes out you have to reconnect to the app manually. For this type of money the technology should be better. The bed itself is very comfortable and the ability to adjust it is great. The different chambers let you get supper in the areas needed. The automatic adjustments during the night are great however you can hear the pumps. Definitely room for improvement but my back is feeling better.