I ordered the ReST bed over a month ago. Shipment and setup went like a breeze. They got me setup and running in no time. It is great the you can adjust each zone to what you need. So if one night I need more support on my back and I just change the firmness in that zone. It truly is a smart mattress. The other feature that I truly love is the automatic adjustment. So if I am on my back and change to my side the bed adjust with me and keep just the perfect firmness for me. I would highly recommend this ReST bed and I look forward to every night when I lay down.