Pros: grid works well and doesn’t get hot, bed works surprisingly well third party adjustable base (I have a Reverie), auto adjustments do a good job and the bed itself comfortable, they are adding functionality to the app over time.
Cons: White glove delivery guys were clueless and I had to troubleshoot to get the bed working, only a skelton tech support staff and only 9-5 five day a week support, app is a bit buggy and the sleep scores run higher than realistic (Fitbit ratings not nearly as high).
