Had the bed two years and is very comfortable. Recently the head and foot airbags began to deflate for no reason. Called the customer service a few times after finally making contact they were helpful with trouble shooting and determined the bladder was defunct. Sent a replacement that showed up in 3 days – so extra kudos for that. Only reason I’m giving 4 stars is it shouldn’t have been an issue after only two years and I hope it’s not indicative to the longevity and quality of the overall sleep system.