Purchased the bed in Dec 2019. I experienced a problem w the delivery, and to their credit, the ReST team made it right. Since then, here's been our experience: - Unlike their competitors, the ReST bed does not come w controllers, instead they utilize an app that you download and use via your phone or tablet. Our experience indicates a dedicated controller would be better/easier to use. See below: - The app is wonky, at best. The app is slow to interact with the pumps, causing a delay from the time you adjust the pressure on the app until the time the pumps actually make the requested change. In general, it doesn't feel like the setting changes I make on the app are translated to the pumps/bed, making it difficult to truly find a comfort setting that works for me. In addition, the app somewhat frequently disconnects from our stable WiFi, causing the frustration of crawling under the bed to push the reset button on the pumps. (Yes, we do have the latest app versions downloaded to our phones.) - The bed itself is not as soft as I would prefer. It feels like ReST now offers a grid as an add'l option. I've requested to order one from customer service, but was told they aren't yet offering them for sale individually. Perhaps the add'l layer/ grid would make a difference, but for now I still wake up with the same aches as I had on our old/standard bed. There are some good points about the bed/company: - The bed allows you to adjust 5 zones, instead of just the 2 zones as offered by the big name brand. - My initial interactions w customer service were very positive, and they went out of their way to make the delivery snafu right. In general, the ReST bed is a great concept in theory, but the app needs work, and the bed needs another layer of foam.

This is our third mattress in 10 years. So glad I finally found the PERFECT mattress. Easy set up. Amazing technology system. We each had the best night sleep in years. Will recommend REST to all my friends and family!

It is amazing how the bed adjust to every move. Makes for a great nights sleep.

Worth every cent to get a good nights rest and awaken feeling refreshed and no back pain. Wish I had purchased it sooner.

My husband and I had an issue with our WiFi but they immediately contacted him and sent a replacement

Great bed that adjusts both sides. I like a firm matters and my other likes a super soft. We are able to both enjoy sleep on the same bed!

I am a soft plush bed lover and my husband is about the firm mattresses. This led to us slowly sleeping in separate rooms. Now with our new bed we are able sleep in the same room together again —- COMFORTABLY!

The bed is amazing. I've never slept better. I knocked off a star for a couple things. The first reason for a half a star is I tied to contact customer service by phone amd email about my pump not being recognized. They never responded to me. I did my own trouble shooting and could not get it to connect. About a week later it stated to work. No idea how or why. I reset the pump, Uninstalled the app then reinstalled it, to no avail. Thank goodness it started working. I had another time when customer service sent me a new pump and I sent the old one back. That was excellent. However with covid I assume there is a lack of support. The other half of the star is due to the noise of the bed when you sleep the pump makes. It took some time but I don't really notice it anymore. This is something that can be fixed with technical support advancement and improvement for the future updated model of pump.

100 stars for this bed. Sleep is like floating in the clouds.

I fall asleep easily and rest very well. I wake up recharged and ready to go. All thanks to rest bed.